Terms of service

1. Acceptance and who can use lowcycle

By creating an account, signing in or publishing a page, you accept these terms, the Acceptable use policy and the Privacy policy. If you don’t accept them, don’t use lowcycle.

• You must be at least 18 years old.
• If you use lowcycle for a business or other organisation, you confirm you’re allowed to accept these terms for it, and “you” includes that organisation.
• Your account is personal. Don’t share your sign-in, and don’t let anyone else use your account. You’re responsible for everything done through it. Tell us at once at rakeshgandla205@gmail.com if you think someone else has access.
• You can’t use lowcycle if we have banned you before, or if the law where you are forbids it.

2. The service

lowcycle lets you build pages from templates, publish them at a lowcycle address, and collect responses from the people who visit them (“visitors”) through forms.

We provide lowcycle “as is” and “as available”. We work to keep it fast and reliable, but we may change, add or remove features, and lowcycle may sometimes be unavailable, for example during maintenance or outages at our providers. We don’t promise that any feature will stay the same or that the service will be uninterrupted or free of errors.

3. Your responsibilities

You are responsible for:

• Your content: every word, image, link and form on your pages, and what they ask visitors to do.
• Accurate publisher details: the publisher name, contact email and privacy policy link you give us are shown on your pages. They must be true, current and yours.
• Rights to what you upload: you must own, or have permission to use, all the text and images you upload or publish, including any people, logos or trademarks shown in them.
• The visitor data you collect. For submissions through your forms, you are the controller and we process the data on your behalf. That means you must:
  • have a lawful basis to collect each piece of data, and collect only what you need;
  • publish your own privacy policy and link it in your publisher details;
  • honour visitors’ requests to access, correct or delete their data, promptly and free of charge;
  • send email to visitors only with the consent they gave on your form, and stop when they ask;
  • keep exported data secure, and comply with the data protection laws that apply to you.

4. Acceptable use

The Acceptable use policy is part of these terms. It lists the content and conduct that aren’t allowed on lowcycle. Breaking it is breaking these terms.

5. Zero tolerance for harmful content

6. Monitoring, review and removal

We may, but don’t have to, monitor and review anything on lowcycle. In particular:

• Every page is checked before it goes live, and may be checked again later, by automated systems (including an AI classifier and link-reputation checks) and by people. A page can be held for review, and may not go live, while that happens.
• We review reports from visitors and others, and a page with several reports may go offline while we look.
• We may remove or disable any content, hold a page from publishing, limit features, or suspend or terminate any account, at any time, when we believe it’s needed to enforce these terms, protect people, or comply with the law.
• When we remove content or ban an account, we keep a copy as evidence, as described in the Privacy policy.

7. Your content and our licence

You keep ownership of your content. We don’t claim any rights in it beyond what this section says.

You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, resize, display and process your content, and to show it to visitors, only to run, secure and improve lowcycle and to enforce these terms. The licence ends when your content is deleted, except for copies we must keep by law or as moderation evidence.

lowcycle itself, including its templates, design, software and brand, belongs to us. You may use the templates for pages you publish on lowcycle.

8. Copyright complaints

If you believe a lowcycle page infringes your copyright, send a notice to our designated copyright agent, or use the report form and choose “Copyright infringement”. A valid notice must include:

1. your name, postal address, phone number and email address;
2. a description of the copyrighted work you say is infringed;
3. the address of the lowcycle page and where on it the material appears;
4. a statement that you have a good-faith belief the use isn’t authorised by the owner, their agent or the law;
5. a statement that the information in the notice is accurate and, under penalty of perjury, that you’re the owner or authorised to act for them;
6. your physical or electronic signature.

Copyright agent:

Counter-notices

If your content was removed after a copyright notice and you believe that was a mistake, you can send the copyright agent a counter-notice with: your name, address, phone number and email; the removed content and where it appeared; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; your consent to the jurisdiction of the courts named in section 14 and to accept service from the person who sent the notice; and your signature. We may pass the counter-notice to the person who complained and, unless they start legal action, may restore the content. A copyright complaint on its own never leads to an instant ban.

Repeat infringers

We terminate the accounts of people who repeatedly infringe others’ copyright.

9. Plans, billing and refunds

lowcycle has a free plan and paid plans. What each plan includes, and its price, is shown on our website and in the admin. Prices are in US dollars.

Who you pay

Paid plans are sold by our payment provider, Dodo Payments, as merchant of record: it takes your payment, adds any sales tax or VAT that applies, issues your invoices, and its terms also apply to the purchase. We never see or store your card details.

Renewals

A paid plan renews automatically at the end of each billing period, monthly or yearly, at the price then in effect, until you cancel. We’ll tell you at least 30 days before a price change applies to your plan. If a renewal payment fails, we and the payment provider will retry it for a short while; if it still fails, your account moves to the free plan.

Changing and cancelling

• You can upgrade, switch plans or switch between monthly and yearly billing at any time in Settings. The difference is charged or credited straight away, prorated for the rest of the period.
• You can cancel at any time from Settings → Plan & usage → Manage billing. Your plan keeps working to the end of the period you’ve paid for, then your account moves to the free plan.
• Moving to the free plan doesn’t delete anything or take pages offline, but you can’t publish or create more than the free plan allows, and paid features such as pitch tools stop.

Refunds

If you’re not happy with your first payment for a plan, email rakeshgandla205@gmail.com within 14 days of it and we’ll refund it in full. Beyond that, payments aren’t refundable, including for unused parts of a period, except where the law requires otherwise. If we end your account for breaking these terms or the Acceptable use policy, you won’t get a refund.

10. Account limits and fair use

Accounts have limits, for example on the number of pages, live pages, storage, submissions and emails. The current limits are shown in the admin and may change. Don’t try to get around them, for example by opening extra accounts. We may slow down or pause activity that puts unusual load on lowcycle or affects other users.

11. Disclaimers, liability and indemnity

To the extent the law allows, we disclaim all warranties, express or implied, including that lowcycle is fit for a particular purpose, merchantable or non-infringing.

To the extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from your use of lowcycle. Our total liability for any claim about lowcycle is limited to the greater of the amount you paid us in the 12 months before the claim, or 50 US dollars. Nothing in these terms limits liability that can’t be limited by law.

You will indemnify and hold harmless Rakesh G, its officers and staff against any claim, loss, fine or cost (including reasonable legal fees) arising from your content, your pages, the data you collect from visitors and how you use it, or your breach of these terms or the law.

12. Ending your use of lowcycle

By you: you can delete your account at any time in Settings. Your pages go offline at once, and everything is permanently deleted after 14 days unless you cancel by signing in. You can export your data before then. See the data deletion instructions for the steps.

By us: we may suspend or terminate your account at any time under sections 5 and 6, if you break these terms, if the law requires it, or if we stop offering lowcycle. If we stop offering the service for reasons other than your conduct, we’ll give you reasonable notice so you can export your data.

Sections 3, 7 (for content we must keep), 8, 11, 14 and anything else that by its nature should survive continue to apply after your account ends.

13. Changes to these terms

We may change these terms. For an important change, we’ll tell you by email or in the app before it takes effect, and ask you to accept the new version before you keep using the admin. Each version has a number and date at the top of this page. If you keep using lowcycle after a change takes effect, you accept the new terms.

14. Governing law, courts and grievances

These terms are governed by the laws of India. Any dispute about them or lowcycle goes to the courts of Hyderabad, Telangana, unless the law where you live gives you the right to go to your local courts.

For complaints about lowcycle, content on it or these terms, contact our grievance officer:

We acknowledge a complaint within 24 hours and resolve it within 15 days of receiving it.

15. Contact

To report a page, use the report form or email rakeshgandla205@gmail.com.